Language Courses
Minimum Competence Objectives
Duration : first cycle - 2 intensive days
Each course oriented directly to the professionnal needs of the participants.
Who should attend ?
Those who need to attain a « basic level of competence » in professional situations.
Objectives
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Introduce themselves
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Ask basic questions
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Handle short telephone conversations
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Give simple presentations
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Describe their jobs, their departments, and Companies
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Use basic grammar
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Read and write short simple e.mails
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Receive visitors
Course content
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Introducing oneself/another person – professionally and socially
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Telephone messages
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Reading/writing e.mails and short texts
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Presenting their job, department and Company
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Role playing typical job situations
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Use elementary grammar – tenses, etc
Management and Communications Courses
- Appraisals / Development and Performance
- Assertiveness / Communicating effectively
- Advanced sales skills
- Call Center Skills
- Coaching for best performance
- Conflict Management & Mediation
- Crosscultural awareness & communication
- Customer service
- Emotional intelligence
- Influencing without power
- Leadership in Management – Team Building
- Managing change
- Media interviews
- Meetings
- Mentoring
- Negotiations
- Presentations
- Project Management
- Succeed through listening
- Time, priority & stress management
- Train the trainers
- Writing for actions