Management and Communication Courses

Who should attend ?

Managers who wish :

• to develop their coaching abilities, to introduce change successfully into their team, department or organization.

• to establish a roadmap, best practices and an action plan to conduct a change programme.

Objectives

• Train managers to become their own coaches for change.

• Develop change as a core competence in the organization

• Understand and coach individual emotions, attitudes, perceptions to actively support change.

• Apply techniques to create motivation for change

• Create the environment where people respond to, even welcome change

• Proactively guide the transition from uncertainty and resistance to confidence and enthusiasm for changes.

Course content and daily schedule

Maximum participant practice role playing their own situations – coaching, feedback.

• Help participants identify, evaluate and develop their own coaching, learning and leadership styles.

• Organizational change – the background, the need and anticipating change

• Individual reactions to change – avoiding typical errors, dealing with resistance, uncertainly and doubt, perceptions and attitudes.

• Effective and ineffective change strategies – approaches tried in similar organizations, analysis of typical errors and criteria for success.

• Fixing and agreeing new objectives with all stakeholders : increasing their performance and job satisfaction.

• Develop (Ei) emotional intelligence – building trust, effective listening, influencing, etc

• How to create the vision ; communicate, organise, implement and consolidate change.

• Define the critical path and build a phased model of the change journey.