Management and Communication Courses

Who should attend ?

Those who need to chair and participate in meetings effectively.

Objectives

• Use the skills necessary for successfully chairing a meeting

• Establish the objectives and ground rules for meetings

• Use the abilities and contributions of all participants

• Maintain control and avoid conflicts

• Handle brainstorming and problem solving

• Recap arguments, weigh up different points of view and lead the group toward it’s objectives

• Close meeting, summarise key decisions and agree points of action

Course content and daily schedule

Workshops - maximum participant practice in meeting situations.

• Preparing and planning meetings – the agenda

• The responsibilities of the chairman

• “control” as chairman

• The 5 “musts” in meetings

• Active listening and other interpersonal skills

• Being influential and using power

• Handling difficult situations and people

• Presentations and negotiations

• Techniques for creativity and decision taking

• Concluding successful meetings