Management and Communication Courses

Who should attend ?

Those who need to recognise and control their own emotions, recognise and channel the emotions of others. And this to get the best out of themselves and others, to considerably reduce stress and anxiety in the team and maximise performance.

Objectives

• Identify participants’ strong points and points to improve

• Make an inventory of participants’

• Intrapersonal intelligence – self awareness, value system, motivation, our present limits, review our objectives in terms of our potential

• Interpersonal intelligence – how we perceive others, are perceived, how we manage our feelings and the feelings of others, what we can do to get the best out of our team

• Develop our emotional intelligence to maximise our performance and the team’s.

Course content

• Highly interactive and participative

• Precourse questionnaire to evaluate present E.i level.

• Role plays based directly on participants’ own situations and experience

• Definition of E.i

• The 4 steps to E.i